IVR Interface Option
What is IVR Interface Option?
The IVR Interface Option architecture simplifies the integration of vendor-provided IVRs with the Genesys environment. Genesys IVR Interface Option has two components, the IVR Server and the IVR Driver.
Helpful Links
Release Notes
- IVR Driver for MPS 8.1.x
- IVR Driver for WVR for AIX 8.1.x
- IVR SDK 8.1.x
- IVR Library 8.1.x
- IVR Server 8.1.x
CD Readme
Release Advisories
Current documentation set for IVR Interface Option 8.1.
IVR Server System Administrator's GuidePDF Use to deploy the IVR Server.
IVR Driver for MPS System Administrator's GuidePDF Use to deploy the IVR Driver for MPS.
IVR Driver for WVR for AIX System Administrator's GuidePDF Use to deploy the IVR Driver for WVR for AIX.
IVR SDK 8.1 C Developer's GuidePDF Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.
IVR SDK 8.1 XML Developer's GuidePDF Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.
Helpful Links
Current documentation set for IVR Interface Option 8.0.
IVR Server System Administrator's GuidePDF Use to deploy the IVR Server.
IVR Driver for MPS and Periphonics System Administrator's GuidePDF Use to deploy the IVR Driver for MPS.
IVR Driver for WVR for AIX System Administrator's GuidePDF Use to deploy the IVR Driver for WVR for AIX.
IVR SDK 8.0 C Developer's GuidePDF Use to build IVR Drivers using the C SDK that will integrate with Genesys IVR Server.
IVR SDK 8.0 XML Developer's GuidePDF Use to build IVR Drivers using the XML SDK that will integrate with Genesys IVR Server.
IVR Driver for CONVERSANT System Administrator's GuidePDF Use to deploy the IVR Driver for CONVERSANT.
IVR Driver for Edify System Administrator's GuidePDF Use to deploy the IVR Driver for Edify.
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