stop-abandoned-interaction
Default value: never
Valid Values: never, noanswer, noagents, always
Changes Take Effect: Immediately
Specifies how Chat Server handles chat interactions (in Interaction Server) when the chat session is closing. Possible values:
- always: interaction is always stopped when the chat session closes.
- noanswer: interaction is stopped only if no agent ever joined the session (i.e. answered).
- never: interaction is not stopped.
- noagents: interaction is stopped only if there are currently no agents or supervisors in the session.
If the interaction is not stopped, the interaction property IsOnline is set to false. The legacy values true and false are also supported and will be converted to new ones: false=never and true=noanswer.
