Known Issues and Recommendations
VP Reporting Plug-in for GAX
The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of VP Reporting Plug-in for GAX. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.
See also Internationalization Issues.
In large-scale deployments of GVP (with 10,000+ DIDs), users may experience up to 15-20 second response times when editing or saving DIDs in a DID group, through the GVP plug-in for GAX.
| ID: GVP-22843 | Found In: 8.5.150.84 | Fixed In: |
In a graph that is generated by a Call Arrival or Call Peak Operational Report, which contains multiple partitions (such as hours), the x-axis text may overlap its boundary when you manually decrease the graph width. This is a display error that does not impact the graph's accuracy.
| ID: ER# 310226298 | Found In: 8.1.601.28 | Fixed In: |
The Media Server DVD for the 17 April 2015 release of GVP 8.5.1 is missing the VP Reporting Plugin for GAX 8.5.120.30 in the Linux Installation Package (IP). That omission will be corrected soon; until then you can download the Linux IP through Genesys software download.
| ID: None | Found In: 8.5.1 | Fixed In: 8.5.1 |
Internationalization Issues
Information in this section is included for international customers.
There are no internationalization issues for this product.