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T-Servers

What are T-Servers?

T-Server is the Genesys software component that provides an interface between your telephony hardware and the rest of the Genesys software components in your enterprise. It translates and keeps track of events and requests that come from, and are sent to, the CTI link in the telephony device. T-Server is a TCP/IP-based server that can also act as a messaging interface between T-Server clients. It is the critical point in allowing your Genesys solution to facilitate and track the contacts that flow through your enterprise.


Release 8.1

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Release 8.0

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Earlier Releases

We are presently moving our documentation content to a new corporate server.

During this transition, you can find content from earlier releases on the former Knowledge Base:

Documentation on Knowledge Base

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