Multimedia Interactions API

RESTRICTED

Important

This is restricted release documentation, and therefore is subject to change and is not complete. Some features that are described in this section might not be fully implemented in the application.

This document describes the multimedia interactions portion of the Web Services API and provides guidance for developers building client applications that implement multimedia features.

Multimedia Interactions APIs

• Chat API
• Customer Chat API
• Email API
• Facebook API
• Twitter API

Multimedia Interactions APIs

• Workbins API
• Workitem API
• Standard Responses
• IM Session API