Genesys Enterprise Telephony Software
What is Genesys Enterprise Telephony Software?
Genesys Enterprise Telephony Software (GETS) integrates traditional telephony systems with computer desktop applications in the modern workplace. GETS enables users to have software control over physical telephones from the same place that they control other communications media (such as e-mail, instant messaging, presence detection)—that is, from their desktop computers, using Microsoft Office Communicator. From their computers, users can make and accept phone calls, initiate call transfers and conferences, and enable forwarding and do-not-disturb modes on their phone sets.
Helpful Links
Release Notes
- LCS Adapter 7.6.x
- Genesys Enterprise Telephony Software Highlight and Call 7.6.x
- GETS User Provisioning 7.6.x
Read Me
Release Advisory
Current documentation set for Genesys Enterprise Telephony Software 7.6
Administrator's Guide Learn how to integrate GETS with Microsoft Office Live Communications Server.
Helpful Links
Release Notes
Read Me
For this release, the product readme is available on the Product CD.
Release Advisory
Wizard Advisory
Current documentation set for Genesys Enterprise Telephony Software 7.5
Administrator's Guide Learn how to integrate GETS with Microsoft Office Live Communications Server.
Helpful Links
Release Notes
Read Me
For this release, the product readme is available on the Product CD.
Wizard Advisory
Current documentation set for Genesys Enterprise Telephony Software 7.2
Administrators Guide Learn how to integrate GETS with Microsoft Office Live Communications Server.