StartCallRecording
This operation is part of the Voice API section of the Web Services API.
Overview
Starts call recording.
Recording will stop when the call is completed or StopCallRecording is called either on the call or on the device.
| Request URL | /api/v2/me/calls/{id} |
|---|---|
| HTTP method | POST |
| Required features | api-voice-recording |
Parameters
| Parameter | Value |
|---|---|
| operationName | StartCallRecording |
Sample
Request
POST /api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES00000V
{
"operationName": "StartCallRecording"
}HTTP response
{
"statusCode": 0
}CometD notification
{
"data":{
"notificationType":"CallRecordingStateChange",
"call":{
"id":"01RCC3N118B1V0SL8O7GK2LAES00000V",
"state":"Established",
"callUuid":"01RCC3N118B1V0SL8O7GK2LAES00000V",
"connId":"007102719818001f",
"deviceUri":"http://127.0.0.1:8080/api/v2/devices/631608b3-ceb1-472b-ba05-2ae39555b0d1",
"participants":[
{
"e164Number":"",
"formattedPhoneNumber":"15001",
"phoneNumber":"15001",
"digits":"15001"
}
],
"dnis":"15001",
"callType":"Internal",
"capabilities":[
"UpdateUserData",
"SendDtmf",
"InitiateConference",
"Hold",
"SingleStepTransfer",
"InitiateTransfer",
"AttachUserData",
"DeleteUserDataPair",
"SingleStepConference",
"DeleteUserData",
"Hangup",
"PauseCallRecording",
"StopCallRecording"
],
"userData":{
"GSIP_RECORD":"ON",
"IW_BundleUid":"717f9130-a1d9-4092-f8b9-7804ee2592ea",
"IW_CaseUid":"d7e2c775-edaa-4d1e-b65c-bd48371b43ad",
"GSIP_REC_FN":"01RCC3N118B1V0SL8O7GK2LAES00000V_15000_15000_15001_2015-10-16_14-26-23_hpe-voicevm-70-dot-genesyslab-dot-com__%3Ccont_center_id%3E"
},
"duration":"34",
"mute":"Off",
"recordingState":"Recording",
"supervisorListeningIn":false,
"monitoredUserMuted":false,
"monitoring":false,
"uri":"http://127.0.0.1:8080/api/v2/me/calls/01RCC3N118B1V0SL8O7GK2LAES00000V",
"path":"/calls/01RCC3N118B1V0SL8O7GK2LAES00000V"
},
"phoneNumber":"15000",
"messageType":"CallStateChangeMessage"
},
"channel":"/v2/me/calls"
}
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