Platform Administration (GAX)

Note: Not all changes listed below may pertain to your deployment.

• October 14, 2015

October 14, 2015

What's New

Resolved Issues

• When working in Genesys Cloud, Platform Administration (GAX) no longer creates additional Agent Logins after editing an agent in the Agents view, if Agent Logins are already associated with the agent. Previously, if an agent had already been associated with an Agent Login using Configuration Manager, and the agent is modified later in the Agents view, additional Agent Logins would be created.

  Note

  Even after the fix, if the Default Number (DN) of the agent is changed during editing, additional Agent Logins will still be created. (GAX-8175)

• After creating an object using GAX Configuration Manager, the list of objects now refreshes automatically to include the new object in the list. Previously, GAX sometimes did not show the new object on some systems because of a race condition. (GAX-8365)