Load Distribution Server
What is Load Distribution Server?
Load Distribution Server (LDS) is designed to increase system performance in contact center environments with high call volumes. LDS enables load sharing in situations where the total traffic of a large installation exceeds the capacity of individual Receivers. Using LDS with multiple Receivers also increases redundancy in a configuration.
Helpful Links
Current documentation set for Load Distribution Server 8.1
Load Distribution Server User's Guide
Use this guide to learn how to use Load Distribution Server.
Helpful Links
Current documentation set for Load Distribution Server 7.2
Load Distribution Server User's Guide
Use this guide to learn how to use Load Distribution Server.
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