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Log in to Workspace

Open a browser (if you are using browser communication, use Chrome) and go to the link for Workspace that your supervisor gave you.

Log in with your username and password. You might also have to enter some additional information:

• If prompted, enter your phone number, place, or preferred language.
• If your system uses browser communication, select Use browser communication.
• If this is your first time logging on, you might have to change your password.

If you are not sure about any of the prompts, ask your supervisor for help.

Tip: Clicking Change login account takes you back to the main log in screen.

Tip: Workspace has a security feature that might be set up for your account that logs you out if you stop using Workspace or your computer for a while. Workspace first displays a message to warn you that you are going to be logged out. If Workspace logs you out, just log back in again when you are ready to start using Workspace.

Important: You may login only to a single Workspace session at a time. You must log out of one session before logging into a new session.

Important: To log out of Workspace, you must use the Exit option from the menu in the upper right-hand corner. You won't be able to log out if you have any active calls or interactions.