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Important: This content is restricted and not viewable without a login supplied by Genesys. The information contained in this documentation is not considered final and is managed under the terms and conditions found in the Pre-release Agreement. This documentation provides the most up-to-date reference information available for this pre-release version and is restricted for use by those who have signed the Pre-release Agreement with Genesys to acquire an early version of the software.

Info Mart 8.5.0 Views

This is an internal divisor to break new 8.5 views into a separate subsection, for the purposes of new content creation and review.



ADMIN_AUDIT_LOG
ADMIN_AUDIT_LOG
ADMIN_AUDIT_LOG
ADMIN_AUDIT_LOG
ADMIN_ETL_JOB_HISTORY
ADMIN_ETL_JOB_HISTORY
ADMIN_ETL_JOB_HISTORY
ADMIN_ETL_JOB_HISTORY
ADMIN_ETL_JOB_STATUS
ADMIN_ETL_JOB_STATUS
ADMIN_ETL_JOB_STATUS
ADMIN_ETL_JOB_STATUS
ADMIN_ETL_STEP_HISTORY
ADMIN_ETL_STEP_HISTORY
ADMIN_EXTRACT_HISTORY
ADMIN_EXTRACT_HISTORY
ADMIN_EXTRACT_HISTORY
ADMIN_EXTRACT_HISTORY
CALLING_LIST Allows facts to be described based on attributes of an outbound campaign calling list.
CALLING_LIST Allows facts to be described based on attributes of an outbound campaign calling list.
CALLING_LIST Allows facts to be described based on attributes of an outbound campaign calling list.
CALLING_LIST Allows facts to be described based on attributes of an outbound campaign calling list.
CALLING_LIST_TO_CAMP_FACT Describes the association of a calling list to an outbound campaign.
CALLING_LIST_TO_CAMP_FACT Describes the association of a calling list to an outbound campaign.
CALLING_LIST_TO_CAMP_FACT Describes the association of a calling list to an outbound campaign.
CALLING_LIST_TO_CAMP_FACT Describes the association of a calling list to an outbound campaign.
CAMPAIGN Allows facts to be described based on attributes of an outbound campaign.
CAMPAIGN Allows facts to be described based on attributes of an outbound campaign.
CAMPAIGN Allows facts to be described based on attributes of an outbound campaign.
CAMPAIGN Allows facts to be described based on attributes of an outbound campaign.
CDR
CDR
CDR
CDR
CDR_DATE_TIME
CDR_DATE_TIME
CDR_DATE_TIME
CDR_DATE_TIME
CTL_ETL_HWM
GROUP_ Allows facts to be described based on the membership of resources in resource groups or membership of places in place groups.
GROUP_ Allows facts to be described based on the membership of resources in resource groups or membership of places in place groups.
GROUP_ Allows facts to be described based on the membership of resources in resource groups or membership of places in place groups.
GROUP_ Allows facts to be described based on the membership of resources in resource groups or membership of places in place groups.
GROUP_TO_CAMPAIGN_FACT Describes the association of an agent or place group to an outbound campaign.
GROUP_TO_CAMPAIGN_FACT Describes the association of an agent or place group to an outbound campaign.
GROUP_TO_CAMPAIGN_FACT Describes the association of an agent or place group to an outbound campaign.
GROUP_TO_CAMPAIGN_FACT Describes the association of an agent or place group to an outbound campaign.
PLACE Allows facts to be described by the attributes of a place.
PLACE Allows facts to be described by the attributes of a place.
PLACE Allows facts to be described by the attributes of a place.
PLACE Allows facts to be described by the attributes of a place.
PLACE_GROUP_FACT Describes the membership of places in place groups.
PLACE_GROUP_FACT Describes the membership of places in place groups.
PLACE_GROUP_FACT Describes the membership of places in place groups.
PLACE_GROUP_FACT Describes the membership of places in place groups.
RESOURCE_GROUP_FACT Describes the membership of resources in resource groups.
RESOURCE_GROUP_FACT Describes the membership of resources in resource groups.
RESOURCE_GROUP_FACT Describes the membership of resources in resource groups.
RESOURCE_GROUP_FACT Describes the membership of resources in resource groups.
RESOURCE_SKILL_FACT Describes an agent's skills and proficiency levels.
RESOURCE_SKILL_FACT Describes an agent's skills and proficiency levels.
RESOURCE_SKILL_FACT Describes an agent's skills and proficiency levels.
RESOURCE_SKILL_FACT Describes an agent's skills and proficiency levels.
SKILL Allows facts to be described by the attributes of a skill.
SKILL Allows facts to be described by the attributes of a skill.
SKILL Allows facts to be described by the attributes of a skill.
SKILL Allows facts to be described by the attributes of a skill.
TENANT Allows facts to be described based on attributes of a tenant. The TENANT dimension is used in a multi-tenant deployment to filter facts and dimensions into tenant-specific views--allowing each tenant to see only their own data.
TENANT Allows facts to be described based on attributes of a tenant. The TENANT dimension is used in a multi-tenant deployment to filter facts and dimensions into tenant-specific views--allowing each tenant to see only their own data.
TENANT Allows facts to be described based on attributes of a tenant. The TENANT dimension is used in a multi-tenant deployment to filter facts and dimensions into tenant-specific views--allowing each tenant to see only their own data.
TENANT Allows facts to be described based on attributes of a tenant. The TENANT dimension is used in a multi-tenant deployment to filter facts and dimensions into tenant-specific views--allowing each tenant to see only their own data.
CALLING_LIST Allows facts to be described based on attributes of an outbound campaign calling list.
CAMPAIGN Allows facts to be described based on attributes of an outbound campaign.
CTL_ETL_HWM
GROUP_ Allows facts to be described based on the membership of resources in resource groups or membership of places in place groups.
GROUP_TO_CAMPAIGN_FACT Describes the association of an agent or place group to an outbound campaign.
PLACE Allows facts to be described by the attributes of a place.
SKILL Allows facts to be described by the attributes of a skill.
TENANT Allows facts to be described based on attributes of a tenant. The TENANT dimension is used in a multi-tenant deployment to filter facts and dimensions into tenant-specific views--allowing each tenant to see only their own data.
AG2_AGENT_GRP_HOUR Agent group rollup of interaction handling based on key business attributes, such as customer segment, service type, and service subtype.
AG2_AGENT_GRP_HOUR Agent group rollup of interaction handling based on key business attributes, such as customer segment, service type, and service subtype.
AG2_AGENT_HOUR
AG2_AGENT_HOUR
AG2_AGENT_QUEUE_HOUR
AG2_AGENT_QUEUE_HOUR
AG2_ID_FCR_HOUR Rollup of resource interaction-handling activities for interactions that are assigned a specific business attribute, such as customer segment, business result, service type, and service subtype.
AG2_ID_HOUR
AG2_ID_HOUR
AG2_QUEUE_ABN_HOUR
AG2_QUEUE_ABN_HOUR
AG2_QUEUE_ACC_AGENT_HOUR
AG2_QUEUE_ACC_AGENT_HOUR
AG2_QUEUE_HOUR
AG2_QUEUE_HOUR
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