Portico

Portico is the Genesys messaging platform. This platform can be used indirectly via Engage / MMM or it can be accessed directly via the SMPP API or the SMS Aggregation HTTP API.

Documentation

SMPP API User Guide

This document details the SMPP API connectivity to the Genesys messaging platform.

HTTP API User Guide

This document details the HTTP API connectivity to the Genesys messaging platform.

High Availability and Disaster Recovery

This document details the high availability and disaster recovery features of Portico

Reach List

This document contains the reach list for Portico