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HTTP Live Streaming

SIP Server supports HTTP Live Streaming (HLS) for music-on-hold treatments in scenarios when a call on the DN is placed on hold or when a call is waiting on an ACD Queue. The feature is available through the MSML protocol.

Feature Configuration

To use this feature, SIP Server should be integrated with MCP v .8.5.161.34 or later.

  1. In the SIP Server configuration, either at an Application or DN level, specify the proper URL to HTTP Live Streaming server in the default-music option.
    For example: default-music=http://123.45.678.90/hls/audio
  1. In the MCP configuration, specify the format of audio segments in the transcoders parameter.
    For example: if audio segments are encoded in the MP3 format, you should add MP3 into the list of transcoders, as follows:
    [mpc].transcoders=G722 GSM G726 G729 MP3
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