Known Issues and Recommendations
Recording Muxer Script
The Known Issues and Recommendations section is a cumulative list for all 8.5.x releases of Recording Muxer Script. This section provides the latest information on known issues and recommendations associated with this product. It includes information on when individual items were found and, if applicable, corrected. The Resolved Issues section for each release describes the corrections and may list additional issues that were corrected without first being documented as Known Issues.
See also Internationalization Issues.
Muxer may leave over files when the media is processed. This will cause the disk usage to accumulate after it runs for long period.
Workaround: Setup an alarming script to monitor free disk space.
| ID: GIR-4106 | Found In: 8.5.210.70 | Fixed In: 8.5.240.73 |
HTTP requests made to Web Services and Applications fail due to incorrect cookie handling.
| ID: GIR-3344 | Found In: 8.5.200.11 | Fixed In: 8.5.240.73 |
The Recording Muxer Script repeatedly processes a failed recording that is more than 200 MBs in the following scenario:
- Encryption is enabled.
- The video_padding_slice_length_ms option is set to a value less than 1000.
- The screen recording starts later or ends earlier than voice recording by more than 20 minutes.
Workaround: Set the video_padding_slice_length_ms option to 5000.
| ID: GIR-2386 | Found In: 8.5.210.61 | Fixed In: 8.5.210.70 |
The Recording Muxer Script's sample configuration contains inaccurate information for the video_padding_slice_length_ms option. The default value should be 5000 instead of 1000. And the description is incorrect, this parameter is used to append video if it stops earlier than voice.
| ID: GIR-2319 | Found In: 8.5.210.61 | Fixed In: 8.5.220.78 |
Internationalization Issues
Information in this section is included for international customers.
There are no internationalization issues for this product.