SIP Endpoint SDK

You can use the Genesys SIP Endpoint SDK to add Internet telephony capabilities to your T-Lib–based softphone applications, using the Session Initiation Protocol (SIP). This SDK was designed to allow you to build a SIP endpoint that can seamlessly connect agent desktop applications with the Genesys SIP Server in order to handle audio calls.

Release Notes

SIP Endpoint SDK for .NET 8.5.x Release Note

SIP Endpoint SDK for OS X 8.5.x Release Note

Documentation

SIP Endpoint SDK for .NET

Overview

Learn how to get started with the SIP Endpoint SDK for .NET.

Deployment Guide

Use this to deploy the SIP Endpoint SDK for .NET.

API Reference

Contains the most detailed source of information about the API for the SIP Endpoint SDK.

Developer's Guide

Learn how to write your own applications using the SIP Endpoint SDK for .NET.

SIP Endpoint SDK for OS X

Overview

Learn how to get started with the SIP Endpoint SDK for OS X.

Deployment Guide

Use this to deploy the SIP Endpoint SDK for OS X.

API Reference

Contains the most detailed source of information about the API for the SIP Endpoint SDK.

Developer's Guide

Learn how to write your own applications using the SIP Endpoint SDK for OS X.

SIP Endpoint SDK for .NET 8.5 Release Information

Click below to see New in This Release and Readme information for 8.5 releases.

[+] Show release information

New in 8.5.x Releases

[+] New in Release 8.5.2

The following new features were added in the 8.5.2 release:

Release 8.5.200.17

• NAT traversal support
• Support for the SIP REFER method
• Ring tone support
• Support for the VP9 codec
• Updated logging mechanism
• Migration Guide for SIP Endpoint SDK 8.1.1

[+] New in Release 8.5.1

The following new features were added in the 8.5.1 release:

Release 8.5.100.24

• Support for the following codecs:
  • G.729 (including Annexes A and B)
  • H.264 video
• Support for adding video to an audio-only call
• Support for configuring a capture device based on its priority in the configuration file

[+] New in Release 8.5.0

The following new features were added in the 8.5.0 release:

Release 8.5.000.18

• Support for Genesys SIP Proxy (non-cluster)
• Detection and documentation of the correct use of audio device settings
• Documentation of the Windows QoS support settings
• Support for the Opus Audio Codec
• Support for forward error correction and retransmission
• Headers are now provided for an initial INVITE
• Support for the ability to switch cameras while on-call
• SIP Endpoint SDK 8.5.0 for .NET now supports .NET Framework version 4.5 only
• Support for the following Microsoft operating systems has been discontinued:
  • Windows XP
  • Windows Server 2003
  • Windows Server 2008

SIP Endpoint SDK for .NET 8.5.x Readme

[+] Additional Resources

Genesys Customer Care links:

• Genesys Care Support Guide for On-Premises
• Genesys Customer Care website

Licensing:

• Genesys Licensing Guide
• Licensing section of the Genesys Migration Guide

Information on supported hardware and third-party software is here:

• Supported Operating Environment Reference
• Genesys Supported Media Interfaces Guide
• Genesys Interoperability Guide

[+] Read the Legal Notices

Copyright

All Genesys software is © Copyright 2013–2014 Genesys Cloud Services, Inc. All rights reserved.

Complete information about Genesys proprietary intellectual property, including copyrights, can be found here.

Trademarks

Genesys and the Genesys logo are registered trademarks of Genesys Cloud Services, Inc. in the U.S.A. and other countries. Complete information about Genesys proprietary intellectual property, including all trademarks, can be found here.

All other trademarks are the property of their respective owners.

Third Party Software

Genesys follows applicable third-party redistribution policies to the extent that Genesys solutions utilize third-party functionality. Please contact your customer care representative if you have any questions.

SIP Endpoint SDK for .NET 8.5

This product contains AES (see Third Party Software Notices.doc for license). Matching source for this distribution can be found here:

• libsrtp library - for SRTP - http://sourceforge.net/projects/srtp/, version 1.4.4

This product includes software Copyright © 1999-2005 Global IP Sound Inc. All Rights Reserved. Matching source for this distribution can be found here: http://www.webrtc.org/ilbc-freeware" (previously located at http://www.ilbcfreeware.org/software.html) and http://www.ietf.org/rfc/rfc3951.txt.

Release Notes

SIP Endpoint SDK for .NET 8.1.x Release Note

SIP Endpoint SDK for Apple OS 8.1.x Release Note

Documentation

SIP Endpoint SDK for .NET

Overview

Learn how to get started with the SIP Endpoint SDK for .NET.

Deployment Guide

Use this to deploy the SIP Endpoint SDK for .NET.

API Reference

Contains the most detailed source of information about the API for the SIP Endpoint SDK for .NET.

Developer's Guide

Learn how to write your own applications using the SIP Endpoint SDK for .NET.

SIP Endpoint SDK for Apple OS

Overview

Learn how to get started with the SIP Endpoint SDK for Apple OS.

Deployment Guide

Use this to deploy the SIP Endpoint SDK for Apple OS.

API Reference

Contains the most detailed source of information about the API for the SIP Endpoint SDK.

Developer's Guide

Learn how to write your own applications using the SIP Endpoint SDK for Apple OS.

Readme

SIP Endpoint SDK 8.1 for .NET Read Me

SIP Endpoint SDK 8.1 for Apple OS Read Me