SIP Feature Server Administration Guide

Feature Server enables you to provision users and manage devices, mailboxes, and voicemail. You can also set up the dial plan that governs call disposition.

Important

This documentation set applies only if you are using the Feature Server GAX plug-ins. Users of the legacy Feature Server need to view the SIP Feature Server 8.1.2 Legacy documentation.

Some tasks, such as user and user group creation, can occur only in Genesys Administrator.

If your environment administers the dial plan through SIP Server, the GAX interface does not display the dial plan.

Voice prompts for the Telephone User Interface (TUI) are available in 11 language variants: English (UK and US), Spanish (Spain and Latin America), German, French, Italian, Japanese, Brazilian Portuguese, Russian, and Chinese.

Users and DNs

Provision users and manage devices.

• Provision users
• Find Me Follow Me
• Provision user groups
• Provision DNs

Devices

Manage SIP devices

Voicemail

Enable voicemail and set up mailboxes and voicemail profiles.

• Set up mailboxes
• Manage voicemail notifications
• Manage voicemail profiles
• Manage voicemail deposits
• Manage mailbox counters

Dial Plan

Administer the dial plan.

• Create partitions
• Create calling profiles
• Create forwarding profiles
• Edit dial plan settings

Maintenance

Maintain your Feature Server installations.

• Start Feature Server
• Stop Feature Server
• Upgrade Feature Server
• xxxxx
• xxxxx
• xxxxx

Cassandra Database Maintenance

Maintain your Cassandra database.

• Back up and restore Cassandra data
• Maintain your Cassandra database
• Remove a Cassandra cluster node
• Reimport Cassandra data