Revision as of 08:30, September 18, 2016 by Mlevy (talk | contribs)
Jump to: navigation, search

IVR Recording

The following table lists the DN types used and whether recording is supported for each DN type.

DN Type Usage Can be recorded by SIP Server
VoIP Service Media services such as music-on-hold, conferencing, call parking, recording No
Voice Treatment Port Legacy IVR ports for both inbound and outbound IVR calls Yes
Trunk Group Call Progress Detection (CPD) and proactive notification (outbound GVP IVR calls) Yes
Trunk Inbound GVP IVR calls Yes
Comments or questions about this documentation? Contact us for support!