IVR Recording
The following table lists the DN types used and whether recording is supported for each DN type.
| DN Type | Usage | Can be recorded by SIP Server |
|---|---|---|
| VoIP Service | Media services such as music-on-hold, conferencing, call parking, recording | No |
| Voice Treatment Port | Legacy IVR ports for both inbound and outbound IVR calls | Yes |
| Trunk Group | Call Progress Detection (CPD) and proactive notification (outbound GVP IVR calls) | Yes |
| Trunk | Inbound GVP IVR calls | Yes |
Comments or questions about this documentation? Contact us for support!
