Resource_Group Subject Area

This subject area represents the membership of contact center resources among resource groups.

File:GIM-SubjArea-ResourceGroup-Ora.png

Resource_Group Subject Area View Large

Subject Area Dimensional Model Tables

Table/View	Description
DATE_TIME	Allows facts to be described by attributes of a calendar date and 15-minute interval.
RESOURCE_	Allows facts to be described based on the attributes of contact center resources.
RESOURCE_GROUP_FACT view	Describes the membership of resources in resource groups.