Changes in Genesys Administrator Extension 8.5.x

This section describes major changes in Genesys Administrator Extension 8.5.x functionality and architecture and in configuration options for Genesys Administrator Extension.

Component Changes

The following table summarizes all high-level component differences for Genesys Administrator Extension in release 8.5.x, with the most recent changes listed first. For detailed information about new features and functions that are available in Genesys Administrator Extension 8.5.x, refer to the Genesys Administrator Extension Deployment Guide.

Type of Change	Change Occurred in Release	Details
Core Enhancements	8.5.2	* Visible Agent counter—The Agents view now displays the total number of agents associated with the Tenant and available for display, the number of agents selected by a filter (if any) applied to that list, and the number of agents selected for editing (if any). Retained sort order and filter results—After editing an agent or an Audio Resource, the sort order and filter results of the list from which the object was selected for editing is retained. The modified record is displayed in its proper place in the sorted list, so no scrolling is needed to view it. Support for gzip compression for static files—This can significantly decrease the time it takes to load data. Improved bulk provisioning of Agents—Use the import/export functionality to create and maintain Agent data in a spreadsheet. Bulk assignment of Skills to multiple Agents—Assign Skills and associated ratings to multiple Agents with one click. You can also create and assign a new Skill within a single view. Enhanced secure connections for Solution Deployment—You can now configure Mutual TLS on connections between Genesys Deployment Agent and the GAX server. Increased number of available Audio Resource IDs—In single-tenant configurations, the number of available of Audio Resource IDs is increased from 1000 to 9000, with the range increasing from 9000–9999 to 1000–9999. Added support for: PostgreSQL 9.3 DBMS Apache Tomcat 7 web server Apple Safari 7 and 8 web browsers