Known issues and recommendations
SIP Feature Server 8.1.2 known issues and recommendations
This document includes SIP Feature Server issues and recommendations applicable to the 8.1.2 release.
Important upgrade step
If you are upgrading from a restricted release of SIP Feature Server 8.1.2 (any version prior to 8.1.200.83), you must manually restore the vms_host parameter, as follows:
- Open launcher.xml.
- In the vms_host section, in the line <format type="string" default="localhost" />, replace "localhost" with "0.0.0.0" or a specific IP address to restrict Feature Server web application access to that address.
If you are doing a fresh installation or upgrading from 8.1.200.83 or later, you can omit this step.
User-Device association might fail during initial data import
User-Device association (static) during initial data import from the Configuration Layer might fail if Feature Server runs in standalone mode in a multi-site environment within the same Tenant. This issue does not apply to post-import dynamic data synchronization. (SIPVM-1896)
Workaround
Reassign DNs to their respective Places.
Use IP addresses
Use IP Address or local host name, not FQDN, to access the Web application. FQDNs can cause unexpected logouts.
Group Mailbox Administrator privileges
Only users with the Group Mailbox Administrator role can use the web application or TUI to upload or change greetings and passwords.
RequestPrivateService MWI notification generated with incorrect values
In a multi-site environment, RequestPrivateService MWI notification for deposit and retrieval calls is intermittently generated with incorrect values. (SIPVM-1757)
Users unable to override default Forward on no answer setting
If Forward on no answer is set to default (disabled) and the user disables call waiting, after a timeout, calls unexpectedly follow Forward on busy (if existing and activated), or are sent to voicemail (if voicemail is enabled) or rejected (if voicemail is disabled), in that order. (SIPVM-1736)
When the network is disabled on the host on which Feature Server is running, Windows may terminate unexpectedly
Windows may terminate unexpectedly if the host on which Feature Server is running is removed from the network by clicking Disable from the Windows Local Area Connection dialog box. (SIPVM-1333)
Workaround
Stop Feature Server before disconnecting the network.
Message priority is not being considered during retrieval
The message priority selected during a call deposit is not taken into consideration during voicemail retrieval. (SIPVM-1248)
In the Telephone User Interface (TUI), User and Group mailboxes can be accessed only with mailbox credentials (mailbox number). DN, agent, and user credentials to access mailboxes is not supported. (SIPVM-859)