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Interaction Server Cluster deployment

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Web Services supports Interaction Server Cluster deployment for load balancing. For more information, see the Interaction Server Cluster.

The CloudCluster Application could have one of the following connections:

  • Direct connections to Interaction Server Pair
  • Connection to an Application Cluster that contains a list of Interaction Server Proxies


The CloudCluster Application cannot support both connection options listed above.

When you configure the connection, the Application Parameters field must include the following string: 

clusterType=eservices

Image of Application Parameter field

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