Complete Service Block
Contents
- 1 Complete Service Block
- 1.1 Name Property
- 1.2 Block Notes Property
- 1.3 Exceptions Property
- 1.4 Condition Property
- 1.5 Logging Details Property
- 1.6 Log Level Property
- 1.7 Enable Status Property
- 1.8 Application ID Property
- 1.9 Application Type Property
- 1.10 Disposition Code Property
- 1.11 Disposition Description Property
- 1.12 Media Type Property
- 1.13 Resource ID Property
- 1.14 Resource Type Property
- 1.15 Service ID Property
- 1.16 Use Server Timestamp Property
- 1.17 ORS Extensions Property
Use this block in a callflow/workflow to mark an active service as completed in the Universal Contact Server Database used for Context Services.
You can also use this block to pass additional state-related data to the database. For example, when completing a service state, such as "Callback pending," the disposition could be "unsuccessful - no answer."
The Complete Service block has the following properties. The behavior of some properties will vary depending on whether you are in offline or online mode.
Name Property
Find this property's details under CommonPropertiesforCallflowBlocks or CommonPropertiesforWorkflowBlocks.
Block Notes Property
Find this property's details under CommonPropertiesforCallflowBlocks or CommonPropertiesforWorkflowBlocks.
Find this property's details under CommonPropertiesContextServices.
Exceptions Property
Find this property's details under CommonPropertiesforCallflowBlocks or CommonPropertiesforWorkflowBlocks.
You can also define custom events.
Condition Property
Find this property's details under Common Properties.
Logging Details Property
Find this property's details under Common Properties.
Log Level Property
Find this property's details under Common Properties.
Enable Status Property
Find this property's details under Common Properties.
Application ID Property
Find this property's details under CommonPropertiesContextServices.
Application Type Property
Find this property's details under CommonPropertiesContextServices.
Disposition Code Property
Find this property's details under CommonPropertiesContextServices.
Disposition Description Property
Find this property's details under CommonPropertiesContextServices.
Media Type Property
Find this property's details under CommonPropertiesContextServices.
Resource ID Property
Find this property's details under CommonPropertiesContextServices.
Resource Type Property
Find this property's details under CommonPropertiesContextServices.
Service ID Property
Find this property's details under CommonPropertiesContextServices.
Use Server Timestamp Property
Find this property's details under CommonPropertiesContextServices.
ORS Extensions Property
Starting with 8.1.4, Composer blocks used to build routing applications (with the exception of the Disconnect and EndParallel blocks) add a new ORS Extensions property.