Revision as of 15:03, January 31, 2017 by KrisMcG (talk | contribs) (Created page with "= Recording options= {{CloudStep_Stack |title= |text=In the '''Recording''' section, configure the following options: *'''Call Recording''' sets the agent's desktop to record...")
(diff) ← Older revision | Latest revision (diff) | Newer revision → (diff)
Jump to: navigation, search

Recording options

1

In the Recording section, configure the following options:

  • Call Recording sets the agent's desktop to record all voice interactions.
  • Screen Recording sets the agent's desktop to record all screen interactions.
Comments or questions about this documentation? Contact us for support!