Recording Lifecycle Scheduler Parameters
The following table lists and describes the settings and parameters for each Recording Lifecycle Scheduler screen:
| Screen | Parameter | Description | Default Value | Example Value |
|---|---|---|---|---|
| Recording Lifecycle Scheduler Nodes | GWS Node Path | Path to the Interaction Recording Web Services node (or Web Services node if you're using version 8.5.210.02 or earlier). | Empty | /US/CA |
| Rules | List of rules that are applied to the Interaction Recording Web Services node (or Web Services node if you're using version 8.5.210.02 or earlier). | Empty | Test,Enabled, Every day at 01:00:00: backup, range: 1 to 2 days old, voice, Parameters: location=file://Myfiles;executeOnScreenRecroding=true, | |
| Recording Lifecycle Scheduler Rules | Name | Name of the rule. | Empty | BackupRule |
| Enabled | Indicates if the Rule is enabled. | Unchecked | ||
| Schedule | Specifies the time, in UTC, when the Rule will execute. | Empty | Every day at 01:00:00 | |
| Tasks | Specifies the list of tasks that are included in the Rule. | Empty | backup, range: 1 to 2 days old, voice, Parameters: location=file://Myfiles;executeOnScreenRecroding=true, | |
| Rule Details | Name | Name of the Rule. | Empty | Backup Rule |
| Enabled | Indicates if the Rule is enabled for the node. | Unchecked | ||
| Repeat Daily At: | Specifies the time, in UTC, when the Rule will execute. | 00:00:00 | 00:01:00 | |
| Tasks | Specifies the list of tasks that included with the Rule. | |||
| New | Recording Type | Type of recording file. | You can choose either voice or screen. | Voice |
| Call Type | The type of voice call.
Note: This field is visible only if you select Voice for Recording Type. |
You can choose from Inbound, Outbound, Internal, Consult, Unknown or Not Set. | Inbound | |
| MIN Age | Specifies the minimum age, in days, that the recording file must be before being considered for the task. If set to 0, the task selects records with a minimum age of 0. | 0 | 30 | |
| MAX Age | Specifies the maximum age, in days, that the recording file must be before being considered for the task. If set to 0, the task selects records with an unrestricted maximum age. | 0 | 40 | |
| Attached Data Key | Specifies the attached data key. | Empty | keep_recording | |
| Value | Specifies the attached data value. | Empty | true | |
Parameters
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NEW
Parameters
- Location: Specifies the URL to where the backup/archive files are to be stored. The URL must start with file://. If not specified, the recording files are exported to the location specified in the server settings.
- Next Task: Specifies whether to continue executing the next task if the current task fails. This parameter it not enabled by default.
- Include Screen Recording: If enabled, after filtering the voice recordings, the same action (purge or backup) is executed on the corresponding screen recording. This parameter it not enabled by default.
- We would need to include a new Parameter called "zipped" that specifies whether the recordings are stored in zipped format. This parameter is enabled by default.
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