Updates to Existing 8.1.4 Documentation
Below are documentation updates for the Universal Routing 8.1 Reference Manual:
| Chapter Number | Chapter Name | Update Summary |
|---|---|---|
| 2 | IRD Objects | Classification Object Update Classification Server 8.5 and Strategy Execution |
| 3 | URS/IRD Functions | Additional Data Returned by SelectDN New or Updated Function Descriptions |
| 4 | URS Options | New or Updated Configuration Option Descriptions |
| Appendix C | URS Methods | Estimated Wait Time Improvement Using URS Web API |
| Various | Other Updates | Maximum Characters for Combined Length of Target and Stat Server Name Distribution of Multimedia Interactions During Shutdown or Backup Mode |
| Security | Secure communication with Workforce Management Server using the standard Transport Layer Security (TLS) protocol. See the Transport Layer Security section in the Genesys Security Deployment Guide for details. |
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