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8.5.070.93

Recording Plug-in for GAX Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/29/17 General X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • PLEASE REVIEW: The Recording Plug-in for GAX supports the SpeechMiner feature "Send notifications about evaluation sessions for agents" feature, with new permissions.

These permissions include: Show Evaluation Session Score and Agents having access to QM page: Evaluation Session.

ARE THE PERMISSIONS CORRECTLY NAMED?

(Links will work in the RN, but not here.)

  • The Recording Plug-in for GAX now supports a zipped option in the recording lifecycle scheduler which allows media files to be backed up in zipped or unzipped format.



Resolved Issues

This release contains the following resolved issues:


PLEASE REVIEW: Statistical Days is now shown in the Configuration menu in a text box, not as a drop-down box.

Previously, if the Recording Plugin for GAX was installed, the Statistical Days widget would be affected and became a drop-down box under the Configuration menu—an unintended behavior. Now, the text box display for Statistical Days matches its original format in GAX. (GIR-10139)


PLEASE REVIEW: The Recording Plug-in for GAX installation package now includes the file recording_spd.xml. (GIR-9200)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.070.93.

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