Revision as of 13:42, March 28, 2017 by Vivian (talk | contribs)
Jump to: navigation, search

8.5.070.93

Recording Plug-in for GAX Release Notes

Release Date Release Type Restrictions AIX Linux Solaris Windows
03/29/17 General X X

Helpful Links

What's New

This release contains the following new features and enhancements:

  • The Recording Plug-in for GAX supports the SpeechMiner "Send notifications about evaluation sessions for agents" feature, with new permissions.
These permissions include: Show Evaluation Session Score and Evaluation Session.
  • PLEASE REVIEW: The Media Lifecycle Management interface now supports backup of recordings in unzipped format. Refer to this Recording Lifestyle Scheduler dialog box to see where the setting resides and to this list of RLS parameters for the parameter description.
  • The Recording Plug-in for GAX now supports a zipped option in the recording lifecycle scheduler, which allows media files to be backed up in either zipped or unzipped format.



Resolved Issues

This release contains the following resolved issues:


PLEASE REVIEW: Statistical Days is now shown in the Configuration menu in a text box, not as a drop-down box.

Previously, if the Recording Plugin for GAX was installed, the Statistical Days widget would be affected and became a drop-down box under the Configuration menu—an unintended behavior. Now, the text box display for Statistical Days matches its original format in GAX. (GIR-10139)

PLEASE REVIEW: The Recording Plug-in for GAX installation package now includes the file recording_spd.xml. (GIR-9200)




Upgrade Notes

No special procedure is required to upgrade to release 8.5.070.93.

Comments or questions about this documentation? Contact us for support!