Composer Product Videos

This page contains Composer product videos. Stay tuned for more videos to come. To request a video, please email Techpubs.webadmin@genesyslab.com.

Installing Composer 8.1.3+

Below is a video tutorial on installing Composer 8.1.3+ on Windows in an Eclipse environment.

Moving to Composer from IRD

A video on using Composer to create routing strategies instead of IRD and the similarities between the two.

Introduction to the Interface

Below is a video that can function as a brief introduction to the Composer user interface. It overviews the Project Explorer for storing diagrams and files, the Outline view for navigating large flow diagrams, the design area where you build diagrams, the Properties view where you configure fields in the blocks that comprise diagrams, and the palette of available diagram building blocks.

Using Templates to Create a Routing Workflow

Below is a video tutorial on using Composer templates to create a workflow that routes interactions to targets based on a percent allocation.

Debugging VoiceXML Applications

Below is a video tutorial on debugging VoiceXML applications.

Important

While the interface for Composer in this video is from release 8.0.1, the steps are basically the same for subsequent releases.

Deploying a Composer Application to a Web Server

Below is a video tutorial on exporting and deploying a Composer application to a web server.

Important

While the interface for Composer in this video is from release 8.0.1, the steps are basically the same for subsequent releases.

Using the Database Blocks

Below is a video tutorial on using the Database Blocks.

Important

While the interface for Composer in this video is from release 8.0.1, the steps are basically the same for subsequent releases.

Creating a Simple Grammar

Below is a video tutorial on building a simple grammar with the Grammar Menu block.

Important

While the interface for Composer in this video is from release 8.0.1, the steps are basically the same for subsequent releases.