8.5.340.81
Genesys SR Service Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 05/26/17 | Hot Fix | X |
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What's New
This release includes only resolved issues.
Resolved Issues
This release contains the following resolved issues:
SRS no longer stops uploading the recordings when it failed to upload any recording with authentication error. It now skips the problematic recording and continues to upload the other agent recordings. (GIR-12110)
SRS no longer fails to capture screen recordings when an agent uses WWE through Chrome (version 57.0.2987.133 & above) over a secure connection (HTTPS). Previously, with this configuration, SRS rejected the request from WWE with a "net::ERR_INSECURE_RESPONSE" response which prevented successful SRS intialization. (GIR-12099)
Upgrade Notes
No special procedure is required to upgrade to release 8.5.340.81.
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