TServer SIPPremise:TServer:auto-logout-timeout

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Published Option

auto-logout-timeout

Default Value: 0
Valid Values: 0, or any positive integer up to 35791
Changes Take Effect: Immediately
Related Feature: Automatic Inactive Agent Logout

Enables automatic agent logout and specifies the length of time, in minutes, after which the logout occurs. To enable this feature, enter a value of 1 or greater; the agent is allowed to remain inactive for this length of time before having to be automatically logged out. To disable this feature, enter a value of 0 (default).

You can configure this option in the TServer section of the following objects (listed in order of precedence):

• Agent Login object (Annex tab)
• DN object (Annex tab of the ACD Position or Extension DN) that represents the device to which the agent is logged in.
• DN object (Annex tab of the Routing Point or ACD Queue DN) that represents the queue to which the agent is logged in.
• SIP Server Application object (Options tab), which specifies the server-wide default.

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