Genesys Technical Documentation
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Configuration Options
Find option descriptions for any configuration parameter used in Genesys.
Release Notes
Find release notes and advisories for all Genesys products.
Genesys System Guides
- Genesys Supported Operating Environment Reference Guide
- Genesys Interoperability Guide
- Genesys Security Deployment Guide
- Genesys Supported Media Interfaces Reference Manual
- Genesys Events and Models Reference Manual
See Genesys System Guides for more system-level guides.
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New features
- Commenting. We are testing a commenting tool that lets you leave feedback about our documentation, or add your own tips or suggestions for other users. Commenting is now available on the Interaction Workspace Deployment Guide. Leave a comment and let everyone know what you think!
- Improved Image Viewing. You can now click on images -- for example, complex architecture diagrams that have been scaled down to fit on the page -- to get a closer look at full resolution without leaving the page you are reading.
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