About This Database Reference

Important information for Cloud customers

The Genesys Info Mart Historical Database Reference is provided for the benefit of Cloud customers for whom Data Export capability is enabled. The pages in this document are reproduced from the enterprise-level documentation for Genesys Info Mart. Some of the documented customizations, features, and functionality—including, in some cases, whole tables—might not be available in your Cloud deployment or in your Data Export.

Where release numbers are cited (for example, to indicate when certain tables or columns were introduced or modified), they refer to the Genesys Info Mart Server version. You will need to use the information in this document selectively as applicable to the Genesys Info Mart Server version in your deployment, which you can find in the Data Export metadata file.