Jumunn
- Handle it myself
- Handle it myself with help
- Transfer it
- Instantly
- After a consultation
- Instantly
- End the call
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Genesys Engage
- System Guides / Release Notes / Other
- Best Practices and White Papers
- Genesys Configuration Options
- Genesys Glossary
- Genesys Use Cases
- Release Notes
- System-Level Guides
- Genesys Engage cloud
- Genesys Engage cloud
- Designer
- Genesys Portal
- Desktops and Gplus Adapters
- Composer
- Genesys Agent Scripting
- Genesys Desktop
- Genesys Rules System
- Genesys Softphone
- Gplus Adapters
- Interaction Workspace
- Web Services and Applications
- Workspace Desktop Edition
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- Framework
- Genesys Administrator
- Load Distribution Server
- Management Framework
- Multimedia Connector for Skype for Business
- SIP Cluster
- SIP Feature Server
- SIP Server
- SIP Voicemail
- T-Servers
- Digital
- Genesys Engage Digital (eServices)
- Genesys Callback
- Genesys Co-browse
- Genesys Widgets
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- intelligent Workload Distribution
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- Outbound
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- Engage
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- Outbound Contact
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- Reporting and Analytics
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- Genesys Info Mart
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- Interaction Concentrator
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- License Reporting Manager
- Pulse
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- Real-Time Metrics Engine
- Reporting and Analytics Aggregates
- Reporting Templates
- Routing
- Composer
- Orchestration Server
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- Genesys Training Manager
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- Genesys Decisions
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- Other Products
- Context Services
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- Genesys Quality Management
- Microsoft Skype for Business
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