Best Practices and White Papers

Find white papers, FAQs, and tips about best practices for your Genesys solution.

Information on a wide range of topics is under development. Help us provide the information you need by sending your suggestions for useful topics to Genesys Technical Publications at the following address: Techpubs.webadmin@genesys.com

White Papers . Deploying Genesys for Key Mixed Language Scenarios — Created 2014-09-11 Migration of Management Framework 8.x Components — Created 2014-07-23 Effective 2015-10-09, the information formerly in this white paper is now available in the Framework Migration Guide.

FAQs Business Edition Premise System Requirements