Known issues and recommendations
SIP Feature Server 8.1.2 known issues and recommendations
This document includes SIP Feature Server issues and recommendations applicable to the 8.1.2 release.
Use IP addresses
Use IP Address or local host name, not FQDN, to access the Web application. FQDNs can cause unexpected logouts.
Group Mailbox Administrator privileges
Only users with the Group Mailbox Administrator role can use the web application or TUI to upload or change greetings and passwords.
VoIP service DN data not synchronizing
When a VoIP service DN is created under an invalid section name, the SERVICE_DATA does not properly synchronize to the Cassandra database. (SIPVM-1556)
Workaround
Create all VoIP service DNs under a valid section name.
When the network is disabled on the host on which Feature Server is running, Windows may terminate unexpectedly
Windows may terminate unexpectedly if the host on which Feature Server is running is removed from the network by clicking Disable from the Windows Local Area Connection dialog box. (SIPVM-1333)
Workaround
Stop Feature Server before disconnecting the network.
Message priority is not being considered during retrieval
The message priority selected during a call deposit is not taken into consideration during voicemail retrieval. (SIPVM-1248)
A call is barred when any of the forwarding profiles is disabled through the UI
If any forwarding profile on a DN or a user is disabled (unchecked), and the Voicemail Enabled option is not set to Yes, then calls to this user are barred.
This limitation also applies to the default forwarding settings defined on the Dial Plan Settings configuration page. (SIPVM-1024)
In the Telephone User Interface (TUI), User and Group mailboxes can be accessed only with mailbox credentials (mailbox number). DN, agent, and user credentials to access mailboxes is not supported. (SIPVM-859)