Known issues and recommendations
SIP Feature Server 8.1.2 known issues and recommendations
This document includes SIP Feature Server issues and recommendations applicable to the 8.1.2 release.
Use IP addresses
Use IP Address or local host name, not FQDN, to access the Web application. FQDNs can cause unexpected logouts.
Group Mailbox Administrator privileges
Only users with the Group Mailbox Administrator role can use the web application or TUI to upload or change greetings and passwords.
RequestPrivateService MWI notification not generated
In a multi-site environment using the SIP Server dial plan, RequestPrivateService MWI notification for deposit and retrieval calls is not generated, triggering the exception Unable to send MWI <mailbox no>: Exception java.lang.NullPointerException. (SIPVM-1757)
Users unable to override default Forward on no answer setting
If Forward on no answer is set to default (disabled) and the user disables Forward on busy, after a timeout calls are unexpectedly rejected and Forward on busy activated. (SIPVM-1736)
VoIP service DN data not synchronizing
When a VoIP service DN is created under an invalid section name, the SERVICE_DATA does not properly synchronize to the Cassandra database. (SIPVM-1556)
Workaround
Create all VoIP service DNs under a valid section name.
Opt-out prompt playing when not enabled
After being disabled at the switch level, the opt-out prompt is still playing. (SIPVM-1408)
When the network is disabled on the host on which Feature Server is running, Windows may terminate unexpectedly
Windows may terminate unexpectedly if the host on which Feature Server is running is removed from the network by clicking Disable from the Windows Local Area Connection dialog box. (SIPVM-1333)
Workaround
Stop Feature Server before disconnecting the network.
Message priority is not being considered during retrieval
The message priority selected during a call deposit is not taken into consideration during voicemail retrieval. (SIPVM-1248)
In the Telephone User Interface (TUI), User and Group mailboxes can be accessed only with mailbox credentials (mailbox number). DN, agent, and user credentials to access mailboxes is not supported. (SIPVM-859)