Document Change History

This page summarizes the changes made in this document for release 9.0.0.

Genesys App Automation Platform has been renamed Genesys Intelligent Automation. Some folders and path names might still include GAAP and/or SpeechStorm, but these will be rebranded as the product evolves.
The default username for logging into Intelligent Automation the first time. See step 3 of Use the GUI server to configure Intelligent Automation.
The new page Applying CSS to WebIVR MicroApps describes the CSS classes that are rendered into HTML at runtime for WebIVR MicroApps.
The new page Using Bots provides a description of how Intelligent Automation provides chat bot-based access WebIVR applications.
The new page SNMP Traps provides an introduction to SNMP traps and lists the traps that are currently available within Genesys Intelligent Automation.
Hive off recovery processes are described in the new pages Hive Off Recovery Process for Oracle and Hive Off Recovery Process for SQL Server.