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About SIP Cluster

[FDS: https://intranet.genesys.com/display/RDSIPS/SIP+Cluster+for+GCloud+FDS]

The SIP Cluster solution provides linear scalability of call handling capacity by treating multiple SIP Servers as a single system across multiple locations. The cluster is geographically aware and can maintain the geographical integrity of calls. Once a call is assigned to a SIP Server node, it is maintained exclusively by that node.

When running in a cluster mode, SIP Server processes calls independently from Agent/DN state processing, meaning that a call might be handled on one SIP Server instance while an Agent/DN state is maintained on another SIP Server instance.

The SIP Proxy layer

The distribution of SIP call processing is achieved by placing the SIP Proxy layer between Session Border Controllers (SBC) and SIP Server. An inbound traffic is load balanced by SIP Proxy between available SIP Server nodes in a data center. Once a call is distributed to a node it gets pinned to this node and processed there from the beginning to the end. To scale call processing, more SIP Server nodes are added to the pool, which provides horizontal scalability

Scalable SIP Call processing

The distribution of SIP call processing is achieved by placing SIP Proxy layer between SBC and SIP Server. An inbound traffic is load balanced by SIP Proxy between available SIP Server nodes in a data center. Once a call is distributed to a node it gets pinned to this node and processed there from the beginning to the end. To scale call processing, more SIP Server nodes are added to the pool, which provides horizontal scalability

Scalable Agent/DN state processing

The distributed processing of Agent/DN state is achieved by assigning an owner of Agent/DN state (further simply "DN owner" or just "Owner"), responsible for state maintenance. Thus each node of the SIP Cluster maintains a sub-set of DN states. Adding more cluster nodes increases maximum number of DN/Agent states the system is capable of handling.

Sipc-nodes.png

Key Features

  • Scalability across data centers
    As your network grows, you can add more nodes to the cluster, as needed.
    You create one switch, and one set of DNs, for the entire cluster. Groups of devices can be configured en masse, using a single profile.
  • Architecture transparent to clients
    Devices connect and register to the cloud (through SIP Proxy), instead of to a particular node in the network.
  • Business Continuity
    Build a more robust network, with work area redundancy, disaster recovery, and graceful migration.

More about SIP Cluster

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