Genesys Portal

Note: Not all changes listed below may pertain to your deployment.

• April 10, 2017 (8.5.000.17)
• January 13, 2017 (8.5.000.16)
• Known Issues

April 10, 2017 (8.5.000.17)

What's New

Resolved Issues

• Genesys Portal now supports widget icons for Genesys applications to be visible in multiple categories. Previously, Genesys Portal supported only a single category per icon. (GH-1306)

• The copyright year shown on Genesys Portal has now been corrected to show 2017. Previously, it was showing 2014. (GH-1305)

January 13, 2017 (8.5.000.16)

What's New

New icons

• Icons for Agent Setup, Social Analytics, and Outbound Administration are now available to be added to Genesys Portal, depending upon the applications enabled for your environment.

Known Issues

• To log out of Genesys Portal and the applications that you logged into using SAML, you must log out of Portal and close the browser session where you logged in using SAML.

• The horizontal scroll bar and some links on the top bar do not display if the browser window is re-sized to a width narrower than 960 pixels. (GH-365)