9.0.000.24

Genesys Driver for use with Apple Business Chat Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
03/15/18	General			X		X

Helpful Links

Releases Info

• List of 9.0.x Releases
• 9.0.x Known Issues

Product Documentation

• eServices

Genesys Products

• List of Release Notes

What's New

This release contains the following new features and enhancements:

• The driver supports the following inbound and outbound structured messages:
  • Apple Pay
  • Custom Extension (referred to by Apple as Custom Interactive Message or Custom Message Extension)
  • Date Picker
  • List Picker

• The driver supports the following:
  • Typing notifications from agent to customer.
  • Sharing location information from Apple devices to Agent Desktop, and vice-versa.

• Support for the following operating systems. See the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems.
  • Red Hat Enterprise Linux 7
  • Windows Server 2012

• Support for iOS 11. See the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information.

• Support for TLS 1.2. See the eServices page in the Genesys Supported Operating Environment Reference Guide for more detailed information.

Resolved Issues

This release contains no resolved issues.

Upgrade Notes

No special procedure is required to upgrade to release 9.0.000.24.