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CCPulse 8.5.x Release Note

This Release Note applies to all 8.5.x releases of CCPulse. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order

Release 8.5.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows


This Release Note lists the supported operating systems for each release at a high level. For more detailed information about the supported versions for each operating system, see the Genesys Supported Operating Environment Reference Guide.

For information about 8.1.x releases of CCPulse, see the 8.1 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


There are no discontinued items for this product.



Known Issues

You can find a cumulative list of the Known Issues and Recommendations for all 8.5.x releases of CCPulse, including the issues that are specific to Localized (International) releases, at the following links:

Related Resources

For additional information about CCPulse, see the following documentation:

  • The documentation related to this software is available from the [PRODUCT] page.
  • The CCPulse Deployment Guide provides details about installing and configuring CCPulse.

Release Notes for other Genesys components are available here.

Comments or questions about this documentation? Contact us for support!