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Solution Control Server 8.5.x Release Note

Solution Control Server is part of 9.x starting in 8.5.100.25.

This Release Note applies to all 8.5.x releases of Solution Control Server. Links in the Available Releases section enable you to access information regarding a specific release.

Available Releases

[+] Note about release order


Release 8.5.1:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.100.27 01/26/18 General X X X X
8.5.100.26 12/22/17 General X X X X
8.5.100.25 08/22/17 General X X X X
8.5.100.24 05/05/17 General X X X X
8.5.100.22 04/07/17 General X X X X
8.5.100.21 12/16/16 General X X X X
8.5.100.20 11/04/16 General X X X X
8.5.100.19 10/03/16 General X X X X
8.5.100.18 09/02/16 General X X X X
8.5.100.16 08/05/16 General X X X X
8.5.100.14 07/08/16 General X X X X
8.5.100.13 06/03/16 General X X X X
8.5.100.12 04/29/16 General X X X X
8.5.100.10 04/05/16 General X X X X
8.5.100.08 12/22/15 General X X X X
8.5.100.06 10/09/15 General X X X X
8.5.100.05 06/25/15 General X X X X
8.5.100.04 04/10/15 General X X X X
8.5.100.01 11/26/14 General X X X X

Release 8.5.0:

Release Release Date Release Type Restrictions AIX Linux Solaris Windows
8.5.000.18 07/01/14 General X X X X
8.5.000.15 04/25/14 General X X X X

The operating systems available for use with each component release are listed in the table at a high level only. For more detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations, see the Framework page in the Genesys Supported Operating Environment Reference Guide.

For information about 8.1.x releases of Solution Control Server, see the 8.1 Release Note (Cumulative).

Discontinued Support

[+] Note about discontinued items


  • Messaging Application Programming Interface (MAPI) is no longer supported for sending email alarm reactions.

Discontinued As Of: 8.5.100.25


  • The RHEL version 5 operating system is no longer supported.

Discontinued As Of: 8.5.100.25


The following operating systems are no longer supported:

  • HP-UX PA and HP-UX IPF – all versions
  • AIX version 5.3
  • RHEL version 4
  • Solaris version 9
  • Windows 2003

Discontinued As Of: 8.5.000.15


  • Management Framework-related configuration and deployment wizards are no longer supported.

Discontinued As Of: 8.5.000.15


Known Issues

You can find information about Known Issues and Recommendations that apply to some 8.5 releases of Solution Control Server, including the issues that are specific to Localized (International) releases, at the following links:

Additional Information

For additional information about Solution Control Server, see the following documentation:

  • The documentation related to this software is available from the Management Framework page.
  • The Framework Deployment Guide provides details about installing and configuring Solution Control Server.
  • The Framework page in the Genesys Supported Operating Environment Reference Guide provides detailed information about the supported operating environments, including requirements, supported versions, and any conditions or limitations for Framework components.

Release Notes for other Genesys components are available here.

Comments or questions about this documentation? Contact us for support!