Deploy Language Packs

You have to install the Genesys Pulse Language Pack directly on the server by executing the Genesys Pulse Language Pack installation procedure from the Genesys Pulse Language Pack installation package.

Important

Do not deploy Language Packs using Administration > Installation Packages.

1. Copy the Genesys Pulse Language Pack IP to the Genesys Pulse host.
2. Run the setup.exe (Windows) or install.sh (Linux) installation file.
3. Follow the installer prompts to install the Genesys Pulse Language Pack.
4. If the installation procedure fails to find the Genesys Pulse installation, you can manually copy the Genesys Pulse Language Pack file.
5. After installation, find pulse-<locale> (<locale> is a language identificator) jar file in the root directory of the Genesys Pulse installation and copy to:
   • Linux: <Genesys Pulse root>/plug-ins (if the directory exists) and <Genesys Pulse root>/webapp/WEB-INF/lib
   • Windows:<Genesys Pulse root>\plug-ins (if the directory exists) and <Genesys Pulse root>\webapp\WEB-INF\lib.
6. Restart Genesys Pulse.

To use the installed language in Genesys Pulse, you must select the preferred language in Genesys Pulse preferences menu.