oneguide Table of Contents Page

Predictive Routing Deployment and Operations

Welcome title: Welcome to the Deployment and Operations Guide
quickStart title: R--Quick Start
newFeatures title: R--New Features Log
envPrereqs title: R--System Requirements and Interoperability
architecture title: R--Architecture and Security
sizing title: Sizing Guide
dataReqs title: R—Prepare Your Data
cfgJop title: R--Deploy AI Core Services on a Single Host
cfgAsc title: R--Deploy Agent State Connector
cfgSubroutines title: Deploy the URS Strategy Subroutines
HA title: R--Deploy in High Availability Environments
GIMintegration title: Integrate with Genesys Reporting
cfgOptions title: R--Configuration Options
ASCops title: R--Agent State Connector Monitoring and Logging
Logging title: AI Core Services Monitoring and Logging
startStop title: Start and Stop All GPR Components
troubleshooting title: R—Troubleshooting
backupRestore does not exist. Click to create backupRestore in draft
dbMaintenance title: Database Maintenance
upgrade does not exist. Click to create upgrade in draft
dataTheory does not exist. Click to create dataTheory in draft
modelMgmt does not exist. Click to create modelMgmt in draft
modelTesting title: Go In Depth: A/B Model Performance Testing
GDPR title: Handling Personally Identifiable Information in Compliance with General Data Protection Regulation (EU)
glossary title: GPR Glossary Terms (Internal Use-Not for Publication)