Genesys Altocloud Developer's Guide

Configure tracking

Track webpages
Advanced snippet
GDPR requirements

JavaScript SDK

Web Tracking API

Web tracking API

Collection methods

Collection methods
Track a domain and its subdomains
Track multiple domains
Example of pageview tracking for a product page

Form tracking

Form tracking API
Enable form tracking
Transform data before sending it
Form fields that are never tracked

Visitor tracking

Visitor information tracking API
Retrieve a visit's short ID
Retrieve visit information
Update customer name
Update customer email
Update customer phone

Eventing API

Use the Eventing API

Eventing API
Actions

Utility functions

Utility functions

Appendix

Appendix