Genesys Altocloud Administrator's Guide

Getting Started

Getting started

Account settings

My Details
Account
Interactions
Tracking settings

People

Teams
UsersQuestion: Keep or remove-Angelo to confirm.

Journey shaping

Action maps
Chat offers
Chat windows
Chat surveys
Content offers
Webhooks
Outcomes
Segments
UTM parameters

Compliance and data

GDPR
SOC 2
Visit schema