8.5.304.10

eServices Manager Plug-in for GAX Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
09/28/18	Update			X		X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

eServices

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Support for additional types of structured messages (previously known as interactive standard responses) that are used by Facebook Messenger. eServices Manager can read the configuration of media origin types from Configuration Server and the types of structured messages for Facebook Messenger. These types include:
  • Button
  • Generic
  • List
  • Media
  • Open graph

  See the eServices Manager guide for more information.

• Support for the Windows 2016 operating system. See the Supported Operating Environment: eServices page for more detailed information and a list of all supported operating systems.
• Support for GAX 8.5.290.09 and higher.

  Important

  Your environment must have GAX 8.5.290.09 or higher to deploy this release.

Resolved Issues

This release contains the following resolved issues:

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An optimization in the underlying pattern matching library has been introduced to workaround a bug in the library that caused parsing errors during rule integrity check. Now we can add option "regex-max-pattern-cycles" to GAX plugin options in section 'gax-km'. You can use value from 101 to 99999 cycles. The default value of 10000 is used otherwise. (KM-4157)

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You can now import standard responses that use an existing Id value. (KM-3966)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.304.10.