8.5.304.10

eServices Manager Plug-in for GAX Release Notes

Release Date	Release Type	Restrictions	AIX	Linux	Solaris	Windows
09/28/18	Update			X		X

Helpful Links

Releases Info

• List of 8.5.x Releases
• 8.5.x Known Issues

Product Documentation

eServices

Genesys Products

List of Release Notes

What's New

This release contains the following new features and enhancements:

• Support for the following types of structured messages (previously known as interactive standard responses) in Facebook Messenger:
  • Button
  • Generic
  • List
  • Media
  • Open graph

  See the eServices Manager guide for more information on how to configure structured messages using Configuration Server.

• Support for the Windows 2016 operating system. See the Supported Operating Environment: eServices page for more detailed information and a list of all supported operating systems.
• Support for GAX 8.5.290.09 and higher.

  Important

  Your environment must have GAX 8.5.290.09 or higher to deploy this release.

Resolved Issues

This release contains the following resolved issues:

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An optimization in the underlying pattern matching library has been introduced to workaround a bug in the library that caused parsing errors during rule integrity check. Now we can add option "regex-max-pattern-cycles" to GAX plugin options in section 'gax-km'. You can use value from 101 to 99999 cycles. The default value of 10000 is used otherwise. (KM-4157)

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You can now import standard responses that use an existing Id value. (KM-3966)

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Upgrade Notes

No special procedure is required to upgrade to release 8.5.304.10.