CX Contact

CX Contact is a web-based application that enables you to set up and manage outbound campaigns using the following microservice components:

• Campaign Manager - Set up and manage outbound campaigns.
• List Builder - Import or export contact lists and suppression lists.
• List Manager - Create and manage contact lists and suppression lists. Apply upload rules and splitting criteria to contact lists.
• Compliance Manager - Use compliance tools to restrict contact attempts to records within a contact list.
• Job Scheduler - Use automation tools to schedule jobs, including list upload and campaign group execution.

Release Notes

Documentation:RN:cxcontact90rn:cxcontact90rn|CX Contact 9.0.x Release Note]]

Documentation

CX Contact Help (login required)

Provides instructions on how to use the CX Contact user interface.