populate-thread-facts
Section: gim-etl-populate
Default Value: false
Valid Values: true, false
Changes Take Effect: At the next run of Job_TransformGIM
Dependencies: None
Introduced: 8.5.001
Enables or disables the population of thread-related metrics in the ANCHOR_FLAGS dimension in multimedia deployments.
8.5.011.22
Genesys Info Mart Release Notes
| Release Date | Release Type | Restrictions | AIX | Linux | Solaris | Windows |
|---|---|---|---|---|---|---|
| 12/20/18 | Update | X | X | X | X |
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What's New
This release contains the following new features and enhancements:
- Data Export supported on premise—Data Export functionality, introduced previously for Genesys Cloud customers, is supported for on-premises deployments starting with this release. For full information, see the "About Data Export" page in the Genesys Info Mart Physical Data Model for your RDBMS. (GIM-12106)
- Miscellaneous enhancements:
- Certain code changes have been made in preparation for support of Java version 11. (GIM-12197)
Resolved Issues
This release contains the following resolved issues:
In this release, the ROW_COUNT and MIN_START_DATE_TIME_KEY fields in the CTL_AUDIT_LOG table correctly reflect the UPDATE_AUDIT_KEY associated with the end of a summary resource session. Previously, these CTL_AUDIT_LOG fields might not have reflected the update to the SM_RES_SESSION_FACT table, which caused the end of a summary resource session to be missed in exported data. (GIM-12228)
Genesys Info Mart now correctly populates the LAST_VQUEUE_RESOURCE_KEY column in the INTERACTION_RESOURCE_FACT (IRF) table in certain timing scenarios where, within the same second, a call is first cleared from a virtual queue and is then distributed to a handling resource by a second virtual queue.
Previously in such scenarios, the value in the LAST_VQUEUE_RESOURCE_KEY column may have referred to the cleared virtual queue instead of the distributing virtual queue. (GIM-12199)
The transformation job now correctly populates the INTERACTION_FACT table in the environments where the value of the populate-thread-facts configuration option in the gim-etl-populate section is changed from false to true during runtime. Previously in such environments, the transformation job created redundant records in the INTERACTION_FACT table for some of the OutboundReply interactions for which the parent interactions were created when the option value was still set to false. (GIM-12192)
Upgrade Notes
Refer to the Deployment Procedure for this release to deploy the installation package within your environment.